SorginenKandela
Inspiration Seeker

A bug in my shop??

Hello!!

I just opened a new Etsy shop about wax melts, the problem is that my title and announcement is still describing my old shop (about pet tags) .

So I have a shop about wax melts describing a pet tag shop :'(

I have updated these sections over a over again and It doesnt fix.

The thing is that if I check my shop from the outside its appears de actual shop info actualized which is great, but when I sign in into my account...the info that appears is the old one about the pet tags

People around me sees the same, depending of being off and online.

 

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NanaLetha
Inspiration Maker

Re: A bug in my shop??

Shop dashboard>settings>shop info & appearance - scroll down to update your shop announcement.

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SorginenKandela
Inspiration Seeker

Re: A bug in my shop??

I already did It a dozen of times, thats the problem.

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NanaLetha
Inspiration Maker

Re: A bug in my shop??

Make sure you are using a browser and not the app.

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SorginenKandela
Inspiration Seeker

Re: A bug in my shop??

I did It too, website from my pc and mobile, and app from the app

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MissPussinBoots
Conversation Maker

Re: A bug in my shop??

Try deleting the message entirely.

Wait 24 hours before adding new text.

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