My shopshaper not working!

Hi all! I have used this program many times and it has always worked fine, but tonight it keeps saying error in red and bad request and it won't edit any listings, either in the batch editor or singly. I have Windows 10. Does anyone have any idea what might be wrong? my passcode will run out tomorrow and I am trying to start a shop sale! Thanks!!!
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Re: My shopshaper not working!

Hi Rebecca,

We replied to your email, but didn't hear back from you. Our customers get a bad request error usually when they have an overdue Etsy bill. Could this be the reason?

We can extend your activation key, no problem.
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