Listings not Loading in ShopShaper

[JewelryByScotti]

I've used Shopshaper before for bulk editing. However, i just paid for a day pass and none of my listings are showing up in shop shaper. I have a lot (several hundred), but I've given it sufficient time (3 hours!) and still nothing. I've even uninstalled and reinstalled the app several times.

[NotWithoutAnnette]

Hi!  Did you ever hear back from the developers? I'm wondering if this app is even still available.  I haven't used it in awhile and I reloaded the app to a new machine.  The "add new shop" button appears to be dead.  My one-day pass processed OK.  I'll be disappointed if this app is no more.

Thanks,  Annette

[AnnaHarper]

I'm having the same issue. I've used the software before and it is no longer working. My shop wouldn't update so I deleted it and tried to connect again, only now it won't let me connect again. And the maker is not answering emails to help me resolve issues.

[CBASolutions]

Hi,

I didn't realize that the team forum was still used and neglected looking here for years. Because we couldn't update ShopShaper for a long time, only a few user needs could be met with the features it had and they contact us via email if they have a problem. Sorry about that.

Finally (!!) the new version is out. All users, old and new, can use it for free for a week to see if the current version is the right tool for them. www.shopshaper.net

@AnnaHarper I hope we managed to solve your problem back then.