Copy Listing to other shop : Error Listing. OK

Hi ShopShaper team,
ShopShaper is a very useful app.
When I try to use the copy as draft (or as listing) feature between 2 differents shops, I get the error :
Error Listing. OK

I don't see any reason special why I get this message, and there are no explanation. Any idea on how to solve this ?
Thanks.
Philippe.
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Re: Copy Listing to other shop : Error Listing. OK

Hi,

Can you send me the shopshaper_log.txt file that is located at the same place as your ShopShaper, to shopshaper.office@gmail.com?

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Re: Copy Listing to other shop : Error Listing. OK

Hi
I'm sorry but there is no log file in the same directory (desktop) as ShopShaper. Do I have to setup anything ?
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Re: Copy Listing to other shop : Error Listing. OK

Our users unzip the contents of the zip file they download from our website into a folder. There is no separate installation process. And when you first click on the ShopShaper icon the log file is generated.

A screenshot could also help.

Also, when you try to copy a listing, does any part of the screen turn red? And can you do other edits just fine and only have problems when you try to copy?
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Re: Copy Listing to other shop : Error Listing. OK

Ok. I did unzip the exe file on the desktop. When I launched it and used it, I noticed it created a shopshaper_images directory containing only images. But no additional files in the desktop directory.
When I try to copy the listing (as a new listing or as draft), there is no field turning red. The only red part of the screen are the red crosses to remove a tag or a photo.
I moved the exe and images directory in a temp directory. After launching ShopShaper, my config was still there. My settings must be stored somewhere else. At least, there is no log file.
For information, I'm running Windows 10.
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Re: Copy Listing to other shop : Error Listing. OK

Sorry for our late response. We are trying to duplicate the same error on our side. Could you please let me know which listing you are trying to copy?

And do other edits work normally on your computer? Or do you get an error message when you try to edit anything?
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Re: Copy Listing to other shop : Error Listing. OK

I'm trying to copy listng 257164620 to my shop.
Is this allowed to copy listings between shop ?

When I edit and change a listing content, it's working normally.
Thanks for your help.
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