While I hate to pass up business, I also don't usually have time to put together something in a rush. I probably would have offered him a bow tie out of the fabrics that I currently had on hand, and if he didn't like any of those, just pass. Or, If I had the time to run out on a whim to search for a special fabric, I might be so inclined to do that, and then charge a $20 rush order fee...but seriously, the fact that he wanted a discount on a custom rush order is nuts!!