pattern website listings not showing photos

[DigitalGraphicsShop]

when i go to my pattern website and click on individual listings the pictures are not there is anyone else who has pattern experiencing this? the pictures show up in the gallery view but not when i click on the listings.

 if they are listed on etsy as well as my pattern website the images show up but if the items are only on my pattern website the photos are blank just a white background

[stufforama]

I just checked mine and they are all working, I know there was an incident on Etsy the other day where people had problems uploading their photos. I just checked your site and I'm seeing all of your listings just fine. https://www.digitalgraphicsshop.store/listing/1274409247/green-flower-bead-drop-earrings-dangles You might refresh your browser to make sure you're seeing them correctly.

[DigitalGraphicsShop]

if all your items are listed on Etsy and pattern at the same time then the photos will show up but if you have any that are only listed on Pattern and not etsy chances are the pics wont show up on the listing. at least thats what me and some other sellers with pattern sites are experiencing

[DigitalGraphicsShop]

what i noticed is if they are listed on Etsy as well as pattern they will show up but if they are only listed oh Pattern and not Etsy the photos do not show up. Try this one and please tell me if you see the picture for these earrings. This is in my pattern website but not on Etsy and I still dont see the photos. Its the same for all the others not listed on Etsy but only on Pattern.

https://www.digitalgraphicsshop.store/listing/1239011948/cute-black-african-womans-face-plastic

[DigitalGraphicsShop]

its happening to other sellers on here with pattern sites as well. If they have the items only listed on pattern and not Etsy the photos are not showing up in the listings.

[atthelittlejetty]

Hi there, have you found any solutions to this problem with the pattern photos not showing ? I am having the same problems.

[DigitalGraphicsShop]

Etsy said they are looking into it so we will see

[DigitalGraphicsShop]

@atthelittlejetty

sorry no ive tried everything its an Etsy bug that I hope they fix and soon

[DigitalGraphicsShop]

no unfortunately and Etsy is not responding. Its still happening in my shop as well. Its been over 5 days of this i  canceled my pattern shop cause this is simply unacceptable.

[atthelittlejetty]

Thanks for posting this. I have tried redoing my listings, changing my photo size and still nothing. I have reported this issue as a bug. Hopefully it doesnt take too long to fix!!!  

[DigitalGraphicsShop]

yeah i hope they fix it its been over a week now its rediculous

[funkydreamsmosaics]

@DigitalGraphicsShop 

Am I right that this is for new listings?  I checked out some of my older Pattern-only listings and they seem fine?

[DigitalGraphicsShop]

yeah new listings and even some of my old ones the photos wont show up. Its only on the ones listed on pattern and not Etsy. If the items are listed in both places they seem to show up. This has been going on for over 10 days now and Ive reported it twice and they keep saying they are looking into it.  Other sellers are experiencing the same thing with their pattern website and getting the same cookie cutter responses.

[LayoesAndMedlars]

Yes, I'm finding this too. I've only just checked in detail but it looks as if it's been going on for a couple of weeks and Etsy hasn't sorted it. I'll report it too, just as a reminder. It's beyond annoying!!! I've just been looking at having a Wix site instead and this is definitely moving me towards it.

[DigitalGraphicsShop]

its been like that over a month now and Etsy doesnt seem to care or respond! So I canceled mine. i just went and got a website with wordpress so much better and i have full control 🙂

[DigitalGraphicsShop · Accepted solution]

well now i know what was causing issue with pattern. It was the template. for some reason some of the templates wont show the photos so i chose the trellis design and the photos are now showing on the listings. So Some of ETsy templates for pattern are not working correctly. So for those having issues try the trellis template that one seems to work. I tried another one and it didnt so youll have to try a few to see which ones will show the photos on the lisings. But The trellis template does seem to work. Just thought Id let you all know since Etsy has not been responding!

[LayoesAndMedlars]

Thank you DigitalGraphicsShop. For info, I use Swatch and that isn't working, so I'll try some of the others. I too have had no response from Etsy.

It's a bit much to have to sort it ourselves when it's their problem, though, isn't it? Thank goodness for the help of other Pattern users!

[funkydreamsmosaics]

Interesting.  I use Swatch and haven't seen this issue.  

[funkydreamsmosaics · Accepted solution]

I notice you use the Photo Gallery and I use the Stacked Photos.

I have no idea if that matters, but since you want to stick with Swatch, might be worth a shot?

[stufforama]

I use swatch, too. I also have my photos stacked. No issues, I just listed several items this week.

[LayoesAndMedlars]

I eventually found a template that showed the pix, but unfortunately it is totally unsuitable for my website.  It was Zephyr, if anyone wants to have a go. Had no luck with Trellis, unfortunately. 

[DigitalGraphicsShop]

@LayoesAndMedlarsThat"s unfortunate and its even more unfortunate that Etsy is just blatantly ignoring us about the issue. If they dont want to support it then they should come right and and be honest and say so and just get rid of it all together rather than charging everyone 15.99 a month for websites that dont work properly!

[LayoesAndMedlars]

@funkydreamsmosaics Genius! Thank you, that works!  

[funkydreamsmosaics]

Yay!  I'm glad we found a work around!  

[2NDSTORYSTUDIOLLC]

I have had the same issue for over a month now and have tried everything! No response from etsy. Even the listings on etsy don't show up on pattern correctly for me.