Questions about ordering, please ask here.

[Former_Member]

If you have any questions about how to order, payment or shipping, please post your questions in this thread.
-Celia

[Former_Member]

I have a question on how this works, do you go online Firemountain, get the code of the items we want from there, and send them to you? You then tally them up and give us an invoice to pay you?

[Former_Member]

Hi Andrea,
There are 3 ways of ordering, I outlined them in another thread "Information about ordering".
Basically, the idea is you give me the code and and quantity you want to order, I will consolidate your list with other teammates' lists, then I will submit all items in one order. I will calculate the prices and send you an invoice to pay. You can also check the prices on FMG website at anytime, just add up the items using the 200+ level prices.
Let me know if you have further questions.
Regards,
Celia

[gloriosaysplendido]

Hi, Celia,

So, the order from us each week is shipped to you from FMG? and, then, you ship to each of us what we ordered?

Thank you so much for Inviting me : )

Aimee

[Former_Member]

Hi Aimee,

That's how this co-op works, and the best part is you only pay one-way shipping from me to your address! No need to pay the FMG shipping fee :)

-Celia

[Former_Member]

This is very interesting, since I am "still" starting out and can't afford on my own to get to that 200+ bracket.
Thank you for the invitation !

[Former_Member]

Hi Celia. Will you be placing an order this week? Thank you.

[Former_Member]

Order submitted tonight :)

[Former_Member]

Hi Celia,

Thank you so much for inviting me to this team. Its so great to be able to get the lower price at FMG. I would like to order some items in the next order.

Elizabeth

[Former_Member]

Welcome Elizabeth,
Please convo me your list :)
Celia

[Former_Member]

Hello!
What a wonderful thing you are doing!! I would love to order some things!
Many thanks!! Rue

[Former_Member]

Hi Rue,
Please save your items to a favorite list and send me the email associated with the list. I will then send you a reserved link to pay.
Celia

[Former_Member]

Hi Celia,
I just wanted to thank you for setting up this group, which I should have said a while ago! I placed an order with you and everything went really smoothly. The supply I ordered was packed nicely and shipping was accurate, too. I really appreciate you setting this up as I definitely plan to place more orders in the future. Have a great vacation. I hope you'll tell us about some of your finds when you return!

Thanks again,
Alexandra

[Former_Member]

Thanks Alexandra.
I am so excited about the coming trip, and expect to bring back a ton of good stuff.
Celia

[Former_Member]

Hope you have a great trip.

I will be ordering in the future. I need some items now, but have to wait as money is tight and now, my printer and phone just broke, died whatever you want to call it. So I have to wait till I get some sales before ordering. :-)
But thanks for doing all this for all of us :-)
Heather

[Former_Member]

Sorry to bug you, but how do returns work if I get something I'm not happy with? I love FMG, but their quality can be hit or miss at times. I'm very excited! I've only gotten the big discount once before!

Thanks so much,
Heidi

[Former_Member]

Heidi,
You can mail the items back to me and I can return them to FMG for you.
Celia

[Former_Member]

When is the next order going out? I have a small list of things that I would like to add to the next soonest one.
Thank you

[Former_Member]

I am also interested in the next order, I need some more FireLine :)

[Former_Member]

I have an order -- is this service back online?

[Former_Member]

I also have an order. Bummed though. Fire Mountain discontinued an integral pearl in a bracelet I make. I spent hours yesterday holding pearls up to the ipad screen trying to color match a funky color. Impossible!

[Former_Member]

I want to place an order as well....

[Former_Member]

I have an order as well do we know when the next one is going in?

[Former_Member]

I placed my order with Fire mountain--no answer about if this service is still operational.

[Former_Member]

I am sorry that I will not be able to fulfill any order due to a family emergency.