Former_Member
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Setting up a Heartsy Deal

Hi everyone, I am pretty new to Etsy, just got accepted to be featured on Heartsy. They are trying to push the 10 dollars extra for the VIP's but that seems too much of a discount. I would love to hear pointers on how to set up a good deal without getting burned. I am offering no more than 40 vouchers (if I decide to go through with this...I'm still very much undecided). Your input is very much appreciated,

Carla
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GSJewelry
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Re: Setting up a Heartsy Deal

I did the $10 extra to VIPs back in June. It worked out okay for me (I think), but I never did run the final numbers. But now that they require the mark-up in addition to the extra $10, I would be very cautious. I'm actually waiting to hear back for another heartsy deal, but this time I want to go VIP only (if I decide to go through with it at all). With only 40 vouchers, going VIP only might be a good option for you too.
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sugarplusspice
Inspiration Seeker

Re: Setting up a Heartsy Deal

I agree with Gina - if you only want to offer 40 then you might be best to just do VIP only. In that instance only VIPs are eligible to purchase your deal, but you don't have to offer them the extra credit, so you are in a much better position to determine your worst case margin (i.e. no one goes over their voucher). I did VIP only in June and it is the only thing I will do if I ever do another deal. The $10 extra credit is just way too much for me.
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Former_Member
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Re: Setting up a Heartsy Deal

Great, thank you so much for your input. Being such a new shop, the extra attention through Heartsy will be welcome...but I don't want to go under either, so I am trying to be cautious, hence, the amount of vouchers.

Thank you for taking the time to answer.
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Former_Member
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Re: Setting up a Heartsy Deal

This is great. I just got my email from Heartsy to start negotiating a deal. They are recommending the 9 for 21(31) deal but the more I think about it it's really not great for me. Most of the 9 will be eaten up by shipping ... since depending on the thickness and weight of my pieces shipping can range from $2-8.
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Former_Member
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Re: Setting up a Heartsy Deal

Congrats Lauren. It's the same for me. I am in Canada and most of my customers via Etsy are in the USA. The cost of shipping for most of my items is $7.15. No way I can pull this off.
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Re: Setting up a Heartsy Deal

I would definitely recommend doing VIP Only. I have done three features and my 'vip only' deal was the best for me--I sold a lot of vouchers and was able to pick a deal that left me with a fair profit.
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Former_Member
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Re: Setting up a Heartsy Deal

Ashley, that's good to hear. So, I am going to set up a VIP only deal. What was the discount you offered?

Any pointers as to how to set it up?
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sugarplusspice
Inspiration Seeker

Re: Setting up a Heartsy Deal

I also have the shipping issue so here was my strategy for both my deals (and I did make a few hundred dollars off of both of them). I went with a lower priced/value deal and based it on the lowest cost of my items, which is pretty much $14 plus $8.50 shipping. What I did was to offer $16 in credit for $7. It's not as much money upfront obviously, but I knew that since at worst, every order would total $22.50 so everyone would need to be invoiced for $6.50. This was how I ensured the shipping costs would be covered. That said I didn't make any money if a customer only ordered 2 dozen cookies.

In my first deal, when I was clueless, I found that many people ordered a 3 dozen cookie sampler that they could customize with their cookie selections. The cost of this product then was $20 (I later raised the price after I realized it was inconsistent with other products in my store) plus $10 shipping. The other product I had that sold very well was a box of cookies with free shipping. This item the customer doesn't get to specify what cookies they want, it's basically a surprise and I put in whatever was baked fresh that day (i.e. overage from other orders). The cost of this is $28 with no shipping cost. It was these items that allowed my deals to be profitable. And I would say that well over half of the Heartsy customers ordered these items or purchases multiple items.

I guess my point is that you need to try to craft a deal amount that you can be assured that you will be able to come out ahead. It is absolutely critical to run the numbers. I tried various amounts/ scenarios before I settled on the deal I did and I was very steadfast about it in my negotiations with Heartsy. They of course suggested something crazy. When I went back with my counter and explained why I was offering the amount I was, they were fine with it.
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Former_Member
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Re: Setting up a Heartsy Deal

Thanks Kim! That really gives an excellent example as to how to look at my numbers.
I have already requested a VIP only deal, and I am expecting to hear back from Andy.
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Re: Setting up a Heartsy Deal

Kim is so right--it is crucial to pick a deal that will end up with you invoicing people to cover shipping. I didn't learn this until after my first deal where I offered $9 for $21 or $31 for VIPS and ended up basically giving away my aprons.

The VIP deal I did was $12 for $30 dollar of credit and I ended up being fortunate with many people going over their voucher amount. Heartsy usually sort of offers you a deal that ends up with people buying a voucher that is the amount of most of the things in your store. So like...for my first deal when my aprons were still $18 plus $3 shipping, they suggested I do a $9 for $21 which resulted in NO ONE going over their voucher amount and me making hardly any money. But I was so excited to get a deal that I didn't think to hard about it (regret!).

Definitely go for a deal that isn't enough for one item, that sounds kind of crooked, but its really the only way to make a decent profit from heartsy. Or a deal that is a fair deal more than enough for one item so that people buy 2 and go over that way, if that makes sense.



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Former_Member
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Re: Setting up a Heartsy Deal

Hmmm ... so much to figure out now that the offer is on the table!

I'm thinking the 9 for 21 might work ... since my items are 10, 12 and 14 so I would assume people would purchase at least two items and then there would be shipping so I would be invoicing for sure.

I know for me I tend to go over my voucher and I've never not used a whole one.

Oh I don't know ...
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Former_Member
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Re: Setting up a Heartsy Deal

I wouldn't accept the first deal they offer, I just made mine the minimum. With my shop, offering the extra $10 worked out fine, but it's really hard to assess what deal is going to be best for your shop until you actually do it. Good luck! VIP only should be a great way to go!
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