After seeing many images of other shops this morning, I realize that the size of the window it determines the first photo of your product, if your first photo is horizontal, and the second one is vertical, it(she) will be cut mercilessly: (
Searching I met this, it(he,she) looks at your second image
http: // www.etsy.com/listing/101045838/custom-knitted-cat-baby-toy-for-baby? Ref=shop_home_feat, I have the same problem in the majority of my products, they wait for me days of a lot of work... *-*