Changing a Buyer's Shipping Address.

This not about retweets!!!

Customer purchased an item using direct purchase. Almost immediately, she convoed me to let me know that she recently moved and her shipping address has changed.

How can she/I fix this?

I see a place to edit my address and a place to accept the USPS suggested edits but I don't see a place to change the sipping address when I go to generate a label.

Thank you in advance.
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: Changing a Buyer's Shipping Address.

All she has to do is change her address on Etsy and it's done.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Changing a Buyer's Shipping Address.

Sorry just seeing this...have her convo you the new address and then when you go to print the label you can use the edit button to change here address to the new address and save.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.