Thank you for that link Judy! I had read the part about them testing the new shipping upgrade prototype, but hadn't seen that later message.
That is an interesting response, I would have assumed the answer would have been to make a custom order for the customer with the service they were requesting, perhaps even to refund and set up a custom listing with all of the fees in one.
Not like they were actually enforcing the rule anyways, there were thousands of shipping upgrade listings available when it was banned.
A listing for shipping upgrade doesn't really solve any problem anyways, customers are not likely to understand it, find it, and buy it when applicable. Which leads to the delay in communication and payment, which is the real issue.
It is nice to hear they understand it is a problem they need to address at least!