I'm in eastern NC and last week, starting around Tuesday, we got the last of the ice/snow storms that came through. I shipped out 3 packages on Wednesday and the first of them the customer just messaged me saying she didn't have her package and there were no updates, so she was wondering if it was shipped. I explained the storm and possible delay, but is there any other way for me to find out where it is and how much longer it will take to get to her? I called the tracking number but it said the same thing.
Thanks!