Should I customize a sample?

[Former_Member]

Hi all! A potential buyer has asked me to customize a sample of this listing:

https://www.etsy.com/listing/155991970/tie-the-knot-wedding-save-the-date?ref=shop_home_active


She understands that I do not customize my samples but asked if I would be willing to. I am considering changing color/font for her but NOT names/locations etc.... I worry about her taking my sample and copying it... BUT if she just wants to see what it would look like with her specific colors maybe I should do that? I am still fairly new and really trying to boost my sales and hate to loose a potential buyer but don't want to get ripped off either...

What would you all do?

[Former_Member]

I think it would be safe to just do the font and color that your potential buyer would like, but not the text that she needs. I wonder if putting a watermark "Sample" across it be useful?

[Former_Member]

I agree with Jasmine, a sample with just font and color changes seems to be low risk, but could really make the difference in landing the sale. If it is a time consuming process to create the sample, maybe a small design fee or something would be in order? Perhaps that amount could then count towards the total purchase? I feel like I've seen that kind of a policy before...

[xoxocrocheted]

You could always have her pay like 20% of the original cost up front, to be sure she really wants it. Then once she pays, create the sample with the font and color change.

At least that's what I would do :)

[Former_Member]

Thanks all. I offered to do the sample with all the changes she wanted minus the names and places and I have not heard back.... I only upped the price by $1.00 because she wanted a lot of changes made. So we'll see how it goes I guess!

[Former_Member]

Good luck!