I agree, talk about your process everywhere you can (about page, descriptions, etc.) You have some great process pictures on your 'about' page, although the first one you might want to check...I think it got cropped because all I see is ankles/legs...no shoes? Focus on your own unique style and people will see the difference. You could also have a facebook page where you could show more photos of 'in process' so people can see what goes into it! Making shoes is impressive!!