Including feedback notes within listing description

[Former_Member]

I noticed that some people copy/paste positive feedback from customers right into their item description. I have never thought of doing this, but it looks like a great idea. Any thoughts?

[Former_Member]

I like this as long as its not too lengthy. Great way to brag!

[rusticcraftdesign]

I like it =)

[Former_Member]

I have felt kind of uncomfortable about it- the bragging aspect about it (not that it bothers me when others do it). But if I think of it as some kind of marketing tool, and remember that I've earned those positive comments, maybe I could figure out a way to do it. I probably never will, though- not really my style. But again, it's not a turn off for me when I see it.

[littleglamour]

I do it - maximum 3 per listing - near the end......and have had people comment on that is why they bought so I say GO for it!

[PIXELGRINphotography]

I've been toying with this idea... I would like to add in a graphic as one of the "photos" slots when I re-shoot all of my coasters in a few weeks. I think it's nice idea, since I really do think we over-stress about feedback around here, and the customers do not pay attention to it as much as we think. ( I just really think Etsy is laid out weird and have run into all sorts of people who have had trouble using it. )

So pointing it out can be a helpful marketing tool, although I feel it's super cheesy too, when I see a testimonial on like an informercial, I just know they were being paid to say that :)

That's why I personally, haven't made the jump yet... still on the fence.

[Former_Member]

I haven't thought about that yet~~~~people can read the Feedback

[Former_Member]

Never thought of doing this before, but I'm gonna try it. I really don't think shoppers delve in to the feedback very often.

[PIXELGRINphotography]

Exactly what I was trying to convey Rebecca, I would say experienced online shoppers probably do, but the average joe, not so much.

[Former_Member]

I've thought about it but haven't done it yet.

[Former_Member]

Definitely a cool idea as long as you ask the permission of the person you plan to quote. If I were to post a glowing review for something I purchased on Etsy (which I tend to do) I might feel a bit used if I happened to come across an item description for something I'd purchased with a promotional quote from me that was without my knowledge or permission. If ever asked, I would, of course, say "Definitely!"

[Former_Member]

Anybody can read your Feedback so I didn't think you would need permission. You don't have to put the buyer's name just the comment.

[Former_Member]

I agree with you jenni, the more I think about it, the more I think I'm gonna do it!

[PiecesofMeCardsnMore]

I included feedback quotes in my shop announcement.

[GreenOrchidDS]

Me too :)

[TerahClassyCreations]

Interesting idea!!! I've put customer's comments on my facebook page (with their permission of course), but I hadn't thought about putting them in my listings!

[TillyandPuffin]

I've done this on a few listings, after asking the customers' permission. I don't know whether it was necessary to ask, but I thought it best. They all said yes! I've also used a particularly nice quote at the top of my shop announcement.

[Former_Member]

Funny, I'm pretty sure I got a sale today for exactly this reason - I directed her to positive feedback and a link to a blog feature that I'd included in my listings!

For me, as a new shop with products that look better in real life (that's a photo issue I'm still trying to resolve!!), having feedback gives that extra boost of confidence, especially when buying online. We are in a very competitive market place and we're here to make sales, so every little bit helps!!!

And I totally agree that we work hard, we've earned that positive feedback!!

Oh - and I did ask permission before using, even though it's public I think it's just the right thing to do to ask someone when you're about to cut and paste and display their words!!

I say, go for it! :)