How to remove a fully refunded purchase from active 'Orders'?

[PopItWhenShePops]

Hello, all!

Does anyone know if there is a way to remove a refunded purchase from my 'Open Orders' feed? I scroll through my orders frequently in effort to stay on top of any open orders and find it a nuisance to have to view something that isn't current or applicable.

Thanks in advance.

Sincerely,
Mae

[maydaylabels]

You have to cancel it.

[PopItWhenShePops]

Thanks. I've done that. Marking as cancelled only seems to create a pink bar running across the top of the listing, but does not remove it from my active orders feed.

[Former_Member]

Go to manage my orders and cancel the transaction. Etsy will send you an email after they cancel on their end

[CharmingPrintables]

Once you've cancelled, it usually takes about 48 hours (at least that's how long it is for me) for it to be removed completely from your orders. Etsy will send you an email to confirm that your fees have been refunded, so that means the cancellation has gone through completely. You just have to wait, and it will go away from your open orders soon...

[PopItWhenShePops]

Thanks for the additional responses. I have received the cancellation email from Etsy, and I shall WAIT until it disappears from the active feed. Waiting is not my strong suit, haha. But, it appears there is no other option.

[maydaylabels]

yes, it takes a couple of days :)