How to ask for feedback?

[MythOfTheWild]

I hate to ask, so I never do. I shop on ebay a lot and I always encounter people begging for 5-star reviews even in the listings themselves, and while Etsy sellers are far more polite than that, I'm still a little uncomfortable at being asked so directly.

In fact, I came up with a great idea for asking for feedback in a creative way. I made a design for mini Moo cards and made it in several colours, and I stick a penny alongside the front design!
In fact you can see them, AND download the designs for free on my blog!

Does anyone else have any clever ways of requesting feedback?

www.ablackbirdsepiphany.co.uk

[Former_Member]

Absolutely love this idea!! Super cute and inventive :)

[hautecards]

Very creative! Kudos! :)

[HausofAriella]

That's an incredibly cute idea!

[Former_Member]

I always add on my thank you note to contact me if needed, otherwise "positive feedback is appreciated", but I love this idea Kim! it's very cute and creative!!..
I just wonder if it would work. etsy buyers are not really into leaving feedback and I too am from an ebay background where feedback is everything and so much more a common occurrence.

[threestonebirds]

Noticeable enough to catch someone's attention but not demanding - very clever!

[Former_Member]

That is an incredibly clever and original idea and because of the way it's presented, nobody's going to see it as pushy/begging for feedback. I usually leave feedback in batches, but if I got something like that, I'd go out of my way to leave it as soon as I got it.

I've been trying to think of a clever but not pushy way to ask for it myself. :) Either on shipping confirmation or something included with the package.

[Former_Member]

That is a great idea, and thank you for sharing it with everyone!!! Do you notice that people are more likely to leave feedback with this?

[Former_Member]

What a wonderful unique idea Kim! Have you been getting more feedback lately?

[Former_Member]

I believe no news is good news :)
They way I see it If someone has a problem they will def. let you know!

[Former_Member]

Oh...and regarding those pushy ebay requests...I *think* as a seller on ebay you get rewarded (lower fees) for the more positive feedback you get. Right? So I guess thats why sellers are really really really anxious to get you to leave feedback over there.

[Former_Member]

What an interesting idea! I hint at it in my receipt message, but I don't want to be pushy with it.

[cashmerevintage]

Kim those are adorable cards! i would defiantly stop and leave feed back for that alone so thoughtful.

[ThePlaidPineconeCo]

I'd rather not ask for feedback since I believe no news is good news. I'd hate to stir the pot and ask someone for feedback if they were planning on keeping quiet, and then have them unload and tell me about something they weren't happy with.

I figure if someone feels strongly enough either way, they'll let you know on their own.

[MythOfTheWild]

I too have a firm belief that no news is good news - if there was a problem, they'd certainly let you know - either the right way through a message, or through feedback. But these cards are also to make buyers aware that feedback exists on Etsy, and is more for the benefit of shops starting out - shops who need the feedback. Bigger shops won't need it as much as their feedback may well be quite massive anyway, so making a sale and having no feedback will go by completely unnoticed - but I still find myself checking my feedback the very day I send out an order!

And as for an increase of feedback, it's working for me! But time is young, as of yet ^^ And besides - Moo has an offer for 100 mini moo cards for free at the moment, so it doesn't cost much to give it a go!

[ThePlaidPineconeCo]

Are the free mini Moos the ones with the Etsy logo on them, or the regular mini Moo cards?

[Former_Member]

Jamie- They are the mini cards, with the etsy logo.

[Former_Member]

What a nice idea! :-)
I made funny postcards with a little (!) note on the backside: "Do you like what you got? I would love it to receive your feedback!" (And I hope really this is grammatically correct ;-))

[Former_Member]

that is a great idea.

I also add a note in my automatic response to the customer that I am interested to hear from them about their experience and the item they received.