missminu, maybe some of the problems are these:
your section names are mostly in italian, but most of your customers one Etsy.com will probably be English-speaking, right? So they might not know how to look around in your shop
you don't say in the listings what kind of felt it is - wool, wool blend, polyester, recycled polyester, etc.
Your tags and titles need some work for good SEO. You might try this team:
https://www.etsy.com/teams/10713/etsy-relevancy-seo-and-statsif you join it, read the main posts first
your items are so lovely and the prices are very good! You just need fine tuning for the presentation