How could i provide an invoice to my customer?

[Former_Member]

Hi there,

One of my buyer asked for an invoice.
I dont really know what to send to her, just a capture of her order from my orders sections? But she can get it too doesnt she?

What do you do when buyers need an invoice?

Thanks for your help :)

Sarah

[Former_Member]

I haven't had anyone ask for one in quite a while, but they were going through PayPal, so I was able to generate one through PayPal. But I think you could just capture the one off from your orders. I know that they usually get one via email when they purchase something, but maybe she deleted the message or doesn't quite know how to navigate to get one?

[CuriousCarrieDesigns]

I send an invoice with every order. (It helps me to stay organized.)
If the customer pays with PayPal, then I just print a packing slip directly from there.
If the customer pays with direct checkout, I send my own packing slip that I created...
The information on my packing slip is simply my company name and website link on the top right of the page. Then comes a copy of the customer's address and username, followed by a list of items that have been purchased (in this section, I include the name of the item, the transaction number, quantity, price of item and cost of shipping), lastly is the total cost of items, total shipping and any tax or coupon code deductions. At the very bottom, I include how they paid, which is usually direct deposit.

Hope that helps. (Oh, I used google docs to create my packing slip.)

[KnitsByNat]

Yes, she can get it as well from her purchases. Maybe she just doesn't know where to find it though.

[Former_Member]

Thank all of you for your advice, i sent a scraan capture from paypal, i think its going to be ok :)

[heartsabustin]

If you click on the Receipt number for a given order on your Sold Items page, up in the top right corner are three option to Print Order, Print Gift Receipt, and Print Details. The Print Details is the one that has the price, each item, and the shipping paid.