Former_Member
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Help! Buyer doesn't use PayPal?

Alright, I tried to solve this one by myself but I can't.. >.<

I got a convo this morning from a potential customer who said she "sadly [does] not have access to PayPal." Not sure what that means.. But she then asked if I sold stuff from a different website where she could just use a credit card. Which is totally illegal and is called FEE AVOIDANCE. So, I don't really get why she can't use PayPal if she has a credit card?

I was thinking I would offer to accept a personal check or something.

But then I looked at her profile and she's in Manila. In the Philippines. I've never sold or bought anything to/from the Philippines before! At the cost of sounding like a xenophobic loser, do American banks accept checks from the Philippines?

Is this some kind of weird scam and/or loyalty test? Are there any Filipinos out there?

What do I do?
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Former_Member
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Re: Help! Buyer doesn't use PayPal?

Hi! very sad because I don´t see which other way of payment you could use. Check if Google checkout is available for Phiipines. Good luck
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Re: Help! Buyer doesn't use PayPal?

I went through this with an American seller who had a bad experience in the past with Paypal and refused to use it. She wanted to use a credit card and wondered if I had a way of accepting one off-site ~ I did not (and besides, there is the issue of fee avoidance, of course!).

I signed up with Propay: http://www.propay.com/. I think it cost $50 for a year membership. It was very fast and easy to sign up. The buyer purchased the item through Etsy (selected 'Other' for payment type) and I sent her an invoice through Propay. She said it was very easy and intuitive to pay with her credit card once she received the invoice. I didn't deal with her credit card at all. Frankly, the whole procedure was very similar to sending an invoice through Paypal, but I think it's a bit easier to use.

It was a good experience and I'm glad to have another option just in case. She was not the first or the last customer to complain about Paypal and insist on using a credit card. I've personally never had a problem with Paypal but I do my best to accommodate anyone who wants to send me money! :)

Your issue doesn't sound like a scam to me. I am guessing that a customer who wishes to use a credit card won't be interested in taking the time to send you an international check. Best of luck to you!
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Re: Help! Buyer doesn't use PayPal?

Hmm...

For buyers who wish to pay with a credit card without a PayPal account: At checkout click on the PayPal icon and you will be redirected to PayPal, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).

Hope that helps you!
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Former_Member
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Re: Help! Buyer doesn't use PayPal?

All you need to do is get her email address... you log into your own paypal account and send her an invoice for the amount of the product... she can use her credit card through paypal, without setting up an account with them.

This is not fee avoidance if she purchases the product here on Etsy and checks off "other" as the payment type... then pays you directly through pay pal.. hope this helps, I have had this happen to me a few times in the past.
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Former_Member
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Re: Help! Buyer doesn't use PayPal?

LavenderDaisy, thanks for posting that. I knew you could use PayPal using a credit card and without setting up an account, but I can see why that's confusing to others. Very good info!
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Re: Help! Buyer doesn't use PayPal?

Indeed, the buyer may just be confused about how Paypal works. Here is a good link to send called: 'Can I pay for my purchase with a credit card if I don't have a PayPal account?' http://www.etsy.com/help/article/361
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