Hi, Monica.
I'd never heard of that website before, but your question got me curious. This is what I found:
http://www.reportsripoff.com/ripoffreportscam.phpFor all I know, that thing I just linked to could ALSO be a scam or unreputable, but it seems like what it's saying is that the website you mentioned isn't useful at all -- it's full of allegations that are unsubstantiated, anonymously sourced, and impossible to erase. I guess that's the nature of the internet...but I'd say that anyone coming to your shop is probably a good thing, even if they come from such a ridiculous source, because once they're there, you'll have a chance to convince them that you're a reputable seller and maybe even make a sale or two.
People are curious -- I believe you can use that to your advantage, even though if it were me, I'd be super frustrated by this experience.