Former_Member
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First consignment order completed - lessons learned

Hey everyone!

The past 7 weeks have been an epic adventure for me. I got offered a consignment deal through a friend who manages a local bookstore. She saw my bookmarks that I sell and thought they, and a few other items from my shop, would be ideal for their location. I jumped at the chance to have my products offered in a real, brick-and-mortar store, rather than solely selling on Etsy.

Little did I know just how long and daunting this process can be! Here are some lessons that I learned along the way - hopefully some of this will be helpful to those of you looking to wholesale/consign in the future.

1. Think about your pricing. I MEAN, really, really get this part down. I was in the middle of making my 50th bookmark, my fingers were cramping, and I looked down at my "to do" list and quailed. You don't want to get halfway through (or completely done) with your order and realize you won't be making enough money to make it worth it.

Think about how much YOUR TIME is worth. This, to me, is one of the most easily overlooked aspects of Etsy. Not just pricing - but the value of the time you spend making something.

2. Signage. Many stores have very little budget for making signage. While selling on Etsy means you save a lot of money on things like displays, hangtags, signs, etc., You will still need these things to sell in a real store.

I attempted to contact signmakers here on Etsy and barter for 2 table signs for my store with FOUR different Etsians, including two people from my trade team. Every single deal fell through and I ended up making my table signs myself.

While this was fun for me, as I am artistically inclined, it can become an issue. Think about how you will sell your items and how they might be displayed in a store... Will every item need a price tag? How will you make or acquire these? Will you buy your own supplies and make your own? Or will you pay out of pocket to have something custom made?

3. Postage. How you will send your items to your consignment store / boutique can be between you and the retailer. However, I highly recommend keeping great records of EXACTLY what you've sent them, as well as insuring the package you send.

When I realized that I was going to be shipping $700+ worth of merchandise to this store, I ended up utilizing the Delivery Confirmation and Insurance from USPS. It cost me 10 times more as the packages I normally send out, for Etsy sales, but the peace of mind is crucial. You'll know exactly when your retailer receives your goods.

To other consigners out there: What are some of your "Lessons learned"?
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Re: First consignment order completed - lessons learned

Make sure you REALLY read and understand the contract... it's important : ) Ask questions if you don't... know your liability and theirs. When will you get paid... how will you get paid... what happens if something is lost stolen or damaged... what are the terms... who is responsible for shipping unsold items back to you? All things that need to be spelled out in the contract...
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Re: First consignment order completed - lessons learned

Make sure you have the signed contract in hand before sending any merchandise.
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Former_Member
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Re: First consignment order completed - lessons learned

Great thoughts, ladies!


There are so many things to keep in mind, we should make a check list!
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Former_Member
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Re: First consignment order completed - lessons learned

Maggie, I think many, MANY Etsy crafters are barely making a profit, and underselling their own labor. I'm jealous of those clever souls who have figured out simple inexpensive crafts that take little time and can be easily duplicated....like the single sheets of monthly baby stickers for photo props. So brilliant! While the rest of us are getting carpal tunnel syndrome!
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Former_Member
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Re: First consignment order completed - lessons learned

A big congratulations to you Maggie!

Crista from WintergreenDesign is so very right in everything she says about reading and understanding the consignment contract.

Also be sure you have hammered out how the inventory will be tracked, what sort of an accounting system will be used, how discounts will be handled and what will happen if there is loss or damage to the items you are consigning (the shop should have insurance for the full wholesale price).

I think it is a good practice to send two inventories with your goods and have the shop receipt for them on one and return it to you.

It’s not totally on topic, but The Artist-Gallery Partnership, by Crawford & Mellon http://www.amazon.com/The-Artist-Gallery-Partnership-Practical-Consigning/dp/1581156456/ref=sr_1_1?i... has a good explanation of the issues involved in a consignment contract.
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Re: First consignment order completed - lessons learned

Thank you for the tips :))

Janet, I am with you :)
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Re: First consignment order completed - lessons learned

Maggie, congrats on completing the task, no matter what the cost. It all gets chalked up to experience for your next time. I hope you listed all aspects of the job so you know what prices to raise, how much more time to allow, etc. Consignments can be done, but we all need to figure it out, and the only way to know is by doing one. This was yours. Good or bad, it's over with and you have learned. Now rest your poor fingers and brain! Hats off bow to you.
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Former_Member
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Re: First consignment order completed - lessons learned

Mari - that is a wonderful point. This is my first time, and no matter what happens - it has been a really great learning experience.

When I first committed to this, I had no idea how long it would take me to get all of this done. It's made me reevaluate a lot of important aspects of my shop like pricing, shipping, discounts, etc.

The terms of my consignment are that I will be paid out twice a year, in January and in July. I am hoping that the holiday season is kind and that when the payout come for these 6 months, I will see the pay-off. Until then, I can only wait and see what happens!
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