Discount for favoriting

[Former_Member]

I've been sent a message from someone who is asking about getting a discount for favoriting a lot of my items. I don't believe this person is going to buy at bulk, a big enough quantity to warrant an effective discount.

Has anyone been approached like this before? How did you respond? Thanks!

[StuckOnSilver]

I've never heard of this. It undermines favorites, which should not be discount driven!

Your items are priced so low to begin with--does this person want them for even less?

[TheTangledCat]

I would respond with something like "You request is inappropriate. And, I do not discount my items for any reason."

While I have been approached for discounts for multiple/bulk purchases (mostly in my other shop for handprinted ornaments), I rarely ever even consider giving a discount.

[StuckOnSilver]

I think I would write to something to that effect but try to keep her as a customer. She found your shop and tried for a discount so she probably thinks your merchandise is delightful. Maybe with a few kind (but unyielding) words, she will become a buyer.

[Former_Member]

Thank you guys! Sometimes I pressure myself into giving discounts, but there is a lot of time I put into every design that isn't accounted for because the item is small. I'm starting to believe that $2.00 equals what I have made.

I ended up expressing that I only give discounts for a bulk-like orders, but appreciated her compliments. And, if she bought a certain quantity, I do upgrade shipping to priority mail. :)

[fishcouple]

Instead of giving discounts, if it is a bulk order, you could also consider throw in one or two for bonus. Just a thought.

[salvagedstudiomke]

Katy, sounds like a perfect response to me. Also, I think Fishcouple has a great suggestion. You could encourage bulk purchasing with a "baker's dozen" special (buy 12 get 13).

Btw, I favorited a bunch of your pins for gift ideas and would have no hesitation paying more for such perfect gifts for the fan girls on my gift list.

[StuckOnSilver]

Rachel, I think your baker's dozen (buy 12 get 13) tip is brilliant!

[WilliamsGiftshop]

That would be a big no no to me.
Rewarding people to favorite your items? Nuts!

[Former_Member]

Boy, if I looked at all the items that I've marked as favourites over the years and got a discount for purchasing each one, I'd have saved thousands of dollars.

I would simply offer them your bulk rate pricing and let it be at that.

[CircusOfCelebrations]

I know we are switching topics on this... I've said it before and I'll say it again. I had a lot of requests for "bulk" discounts on my party centerpieces last year, when I had them priced at a barely break even price. I explained politely, said no a few times, gave in a couple. But then this year I put my foot down a raised the price by at least 25%, and amazingly, no more requests for discounts and my sales have at least trippled on that item. I'm really glad I stuck to my guns, and I think you should think about raising your prices, unless you have a lot of competitors here in the US. Your merchandise is perfect for a multiples price structure. In the end, though, you know your shop best.

[Former_Member]

Mark it as spam. Per the seller handbook/TOU it is not allowed.