Auto Reply email without setting shop to vacation mode?

[Former_Member]

Hi there!

I was wondering if there is a way to send an automatic response to all convos while I am away from my shop.

Is there such a thing? I'd like to keep my shop open for viewing, but would also like to be clear about my response time. I would like to state that convos will be answered between the hours of 8am and 4 pm. Any ideas?

Thank you!

Katie

[ZehOriginalArt]

Katie, I don't know of an auto reply on Etsy without the vacation mode set. You could put the info in your shop announcement and on your policies page.

Other than that, if a sale is made, you have the ability for an automatic message to the buyer telling them when the item will ship. You can set that in Info and Appearance>Message to Buyers.

If you are replying between the hours of 8AM to 4PM daily, that seems reasonable. It's not like you are letting days go by before you reply.

But if there is an auto-reply to convos, I'd like to know too!

[Former_Member]

I love this idea but I don't know of any thing that does it now.

[Former_Member]

Thank you! There have been a lot of great upgrades to Etsy lately, so maybe in the future this will be possible!

Thanks so much!

Katie