customers address not on receipt

unlike pay pal, direct check out does not have the customers address on the receipt that i print out . I need to have the customers address for taxes, out of state etc.have i missed something or is that just the way it is, irritating for sure.
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies

Re: customers address not on receipt

I just printed a DC order earlier today from the "print order" link and the customer address is on that.

I would say try starting fresh--log out, close browser/clear cache, and try again and see if you still have the issue. If the issue persists, try a different browser if you have one and see if that solves it.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ohmama
Post Crafter

Re: customers address not on receipt

You must have the customers address. How could you send them the package or print the label???

I must not be understanding?
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Former_Member
Not applicable

Re: customers address not on receipt

I think they mean at the downloaded report of DC and not the receipt
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: customers address not on receipt

Thank you i will retry and see if i log out and back in ....
yes i just mean the receipt i need the address on, the order shows the address.
Off to try again.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: customers address not on receipt

Ok i had the question wrong it is the SHOP PAYMENT. account receipt that does not show the customers address, so therefore i need to print out two receipts the order, and the shop payment if i want a hardcopy. That kind of sucks.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.