Time Frame to Cancel/Refund an Order

I know that there is a 60 day period to refund a sale when it is paid for with PayPal. Is there something similar if a customer pays with direct checkout?
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies

Re: Time Frame to Cancel/Refund an Order

I was wondering about that myself. Credit cards let you do a chargeback up to one year.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Time Frame to Cancel/Refund an Order

Did you ever get and answer on this?
I just posted another thread about this -- no one had an answer.
I've emailed support.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Time Frame to Cancel/Refund an Order

Admin says there's no time limit. Wow, that great!
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.