Refunded purchase still showing up on my Sold Orders - Open Page

[Former_Member]

My customer purchased the wrong item so I refunded her money. Then she purchased the correct item, which I will ship today.

The refunded item is still showing up on my Sold Orders page as an Open order.

How do I get it off my Open Sold Orders page?

Thanks!
Cathy

[Former_Member]

You have to cancel the order as well. Go to the receipt and then click on cancel transaction.

[Former_Member]

Thank you Celia!!