Marking as shipped isn't working on one order

[Former_Member]

One of my sales today that was through DC won't show as "shipped". I've sent the notification twice, and under my Sold Orders it shows up as shipped, but when I go to my Shop Payment account, it says that I still need to mark the order as shipped and it appears as still Open.

Help!

[PinchtheMuse]

Try clearing your browser cache, log out, close out browser. Come back and try. If that still doesn't work try a different browser if you have one.

If still not fixed you may want to convo one of the team leaders and see if they can help you.

[Former_Member]

Thank you! I'll try that next.