Yea I know that sounds a bit sappy, but I do!! Every time I log into my dashboard, I find a new little perk, I hadn't noticed before. This morning it was "themes" for my download page - so very awesome!!! Unfortunately I don't have any children, or I'd offer you my firstborn to have this service on my stand alone website!!!! I know you are working on it, so I'll just try to be patient :D
I do have one tiny (hopefully) request - and forgive me if someone has already requested it.
It's odd, and somewhat rare, but I've noticed in my reports page, that some folks have NEVER downloaded their purchase - life happens, and some folks just forget. I'm not overly worried about it, since I make every effort to let my customers know, that if for any reason, they need their files after the links expire, they can contact me, and get their files.
What I would like if possible, is if the system could recognize those instances, and send a reminder notice, say a week before the links expire, to remind them about downloading the files.
Thank you again for an awesome service!!! Please don't ever discontinue it!!!! I will not ever, ever use Etsy's download service - I would have to go back to emailing orders myself if they were my only option!!!