Being charged renewal fees on listings that dont exist anymore

[SaraRoseDecor]

I removed 3 listings about a month ago. Today was charged the renewal fees for listings, problem is I was charged for the listings that are active, but also for the ones that dont exist on here anymore. How do i fix this? Tried the help section but nothing related to my issue. Chat option not working either (says message cant be loaded). So i am at a loss on how to fix this problem. How do I stop renewal fees on listings that were removed? Thanks.

[CryzalisDesigns]

Try requesting a call back

https://help.etsy.com/hc/en-us/requests/new?segment=selling&fbclid=IwAR3XJULkao3ZPR8XcOEf2A7143n87Xt...

[PinkBirdCottage]

Oh my. That’s not good. 

[Prerafdesigns]

Did you delete those listings or just deactivated them. go into those listings and down the bottom make sure you have marked them as manual not automatic relisting. Before you deactivate a listing make sure you have done this.

[SaraRoseDecor]

I deleted them. I sold them to people in my town so deleted them from etsy to avoid others from purchasing them when I no longer have them.