Hi!

Anyone else have problems with buying shipping from Etsy and even tho the items are shipped out immediately, the tracking Etsy provides constantly shows "Pre-Transit" even tho they were mailed out and customers received them.

It's counting against my Star Seller rating, and will probably lose that status next month as 5 orders that were received by customers will count as not delivered.

Re: Orders Constantly Stuck In Pre-Transit

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@ExcelsiorEmbroidery: "... first class letters using the Pitney Bowes tracking ..." This is NOT tracking, it is merely a reference number that sometimes shows delivery. From reports, USPS does not consistently scan these labels as they not tracking numbers.

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Re: Orders Constantly Stuck In Pre-Transit

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I've had a few tracking numbers that didn't update until the day of delivery for some reason

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Re: Orders Constantly Stuck In Pre-Transit

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Now I understand why I can't get star seller for on time shipping. I also have some orders stuck in pre-transit. I ship the same day or the next day. Some shipped on April 19th., and not delivered yet?  I put my labeled packages in my rural mail box. Guess they are not getting scanned? I use Etsy or Pirate Ship and always provide a tracking number.

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ModFabio
Community Specialist
Community Specialist

Re: Orders Constantly Stuck In Pre-Transit

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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