Yes, Pennee, Part of the deal. Our Mazda was done all by internet and they brought the paperwork to our house when they delivered it. This dealer made us come down to the dealership to do the paperwork, which was such a waste of time. I'm sure they did it in large part to encourage us to bond with their dealership, get the tour, yada yada. The next time I do this I'm going to go with a smaller dealership that's willing to do the transaction all online and at my kitchen table again.