Do reviews affect search results?

[R2Rdesigne]

Good afternoon, I have a lot of questions, but I'll start with the first one. How does a positive review, or several, affect further search results and does it affect it at all? And how does a negative review affect? The question is related to the fact that a 1-star review was written to me, the customer, in the heat of the moment and not figuring out that the postal service was to blame, put a negative review, after which I answered him, we talked, and he realized that he was wrong. Later, without waiting for his first order, he ordered three more items from my store, for almost $ 800, received his orders and left three, already 5 star reviews at once. Will these 3 reviews cover one of his 1 star negative reviews? Thanks in advance everyone.

[MomatStore]

I think positive reviews boost buyer confidence buying from the shop

[R2Rdesigne]

Thanks for your answer, but I was interested in the answer to another question. Buyers 'trust, it is clear that the more reviews, the more buyers' trust, but the Etsy search system itself somehow reacts to this, there are positive results in the search results, if there is, how much do they work? that was the point of my question.