Item was previously sold

Hi everybody.

I hope all is good during this pandemic.

Did this ever happened to any of you when one of your items was sold and not automatically removed from your store by Etsy?

I had an item sold sometime ago and I just got an order for that same item, which I had forgotten it had been sold!  Went crazy looking for it, obviously I did not find it.  Somehow,  I decided to look through my "sold items" and there it was "sold" !  

Should I mentioned it to Etsy or is it really our responsibility to make sure the items aren't still in our store when sold.

Let me know.

 

Thanks

Stay safe

Kayla

 

 

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