problems to edi tags

[Former_Member]

Hi,

I'm new on Etsy, and french. So I'm sorry if my english is not perfect... I have two questions :
1) I would like to change some of my tags in Vela, and I followed exactly the instructions given. When I click on "apply", it's all OK. But when I click on "sync", after saving all my corrections have desappeared !!! Where is the trick ????
2) when I select my active products to edit them, all their content appears in english (translated from french). How can I edit the original content (not translated) ? With my draft products, I have no problem : the displayed language is french.
Thanks for your help !
Nadia

[GetVela]

Hey Nadia -

Thanks for reaching out. I'll definitely take a look into these issues, but if you don't mind please send me a message the next time you're signed into Vela via our in-app chat tool. (Note: Click the blue circle in the bottom right hand corner).

This will notify be directly and I'll be able to investigate further and provide direction while you're working.

Best,
Justin