our webhost of many years, hostgator, really screwed us today. they are holding our domain hostage, including our email boxes. we are paid up. in fact we paid early even though it means our bank account is unnervingly low. instead of checking to see if we got hacked or if it was their name servers they went and changed the servers which has us unable to receive emails for 24 to 48 hours. and american email providers all expect you to have a stuip cell phone and we don't. so i had to get an email box on a site in europe where they are still civilized and know that not everybody has a toy phone to get stupid text messages with!
i am not online much. they are still ripping apart our building all week. i have become sick. and i cannot get emails including from our bank, let alone amazon, esty, friends, etc.
i have to say don't use hostgator. they used to be good but not anymore. and the company that stole, err, bought them out owns 80 other hosts so they all will stink equally.
i can get convos only on site. i cannot get any email notifications from anyone. all emails to my box are bouncing until these idiots fix this. and they won't even tell us if we were hacked! i told them fix it because i have access to thousands of people online who will not be pleased by what they have done. this was after they stupidluy argued with me over the phone to give them some code from ten years ago i couldn't possibly remember!
they made a support ticket. guess how that works? you have to log into your... email to get it! you know, the one they are holding hostage?
do not go to hostgator. just don't. they have become evil. :(
