I have a Not paid what this is about ?

[ElviCreate]

I have an order with Not paid however the customer paid it already. Then I can not complete this one. Can you check this issue ? 

[BlueSpruceCrafts]

How do you know that the customer paid if it says not paid?

[vlmkpyae]

we're not tech support so we can't check anything. you need to contact etsy.