Please Help!

[VintageLaneJewelry]

I got this email from my website contact form,

 Hi vintagelanejewelry,

A month ago I ordered a product from your site, but I haven’t received it yet. Where is my package?

This is a screenshot of the order:

http://bit.ly/2WcnfcE

Are there any tracking info for my package?

Thanks.

I have no order from this person and when I click on that link, it goes to ALiExpress homepage? So, I search ALiExpress and I can’t find any of my listings on there? I tried to reply to the email and I get a message that the email doesn’t exist. (yahoo 544 error)

I tried searching Google for clues and I find this,

 https://www.omkarsoft.com/portfolio/vintagelanejewelry.com/

Which is some website design place I never used?

Now I have 2 separate weird problems!?

[frighten]

Be careful about clicking on anything you receive in an email. I have to go to work soon, but will check into it and see what I can find. It's possible that someone used your photos and copied your title and description so the person thinks they ordered from you on Etsy or your website but it was through Aliexpress. There are a lot of websites that copy listings to either take money and never send anything or buy from you once they receive an order and have you ship to their buyers (dropshipping).

[VintageLaneJewelry]

thank you

[frighten]

Another possibility is that they didn't order anything at all from anyone and are trying to get free stuff by attempting this scam. I haven't clicked on your link because I don't know where it goes, but does it look like a legit invoice from your website? 

[VintageLaneJewelry]

no, it is just the AliExpress homepage

[chocolaterabbit]

It sounds like a scam to me.  I wouldn't respond.  Sorry this happened!!!

[MixieAndMoxie]

I agree with others that it may be a scam for so many reasons:

You don't have an order associated with that email

The link brings you to AliExpress ... yikes!

The error when clicking on the link.

IGNORE it for now unless you get more info (don't contact them ... let them contact you).  And I wouldn't worry since there officially was no sale through Etsy.   Keep us posted.

[frighten]

Okay, I'm back. A couple of questions. When you responded to that email, did the email address look normal like a gmail email address or was it a long, funky numeric one that some scammers may use if they have a lot of email accounts. About the other website, what did you see when you went there? did it have your items for sale or was it just some of your item photos? Sorry, I don't want to click on any of the links you posted. I wonder if it's the kind of website that pulls listings from the internet no matter what you search for, if you know what I mean. 

[VintageLaneJewelry]

The email address looked ike a normal yahoo address When I replied it came back as a yahoo 544 error. Her bitly link came up as just the AliExpress home page, I tried searchng for some of my products and I couldn't find any. I figured AliExpress was the one doing the scam. I can't figure out how it could be the person that emailed me because who would refund without an order?

[VintageLaneJewelry]

The second link I had posted is an entirely different problem I ran into searching Google with my shop name. It is some web design company that has my webiste in their portfolio. I did my own website.

[frighten]

I think some people will just see what they can get away with. There may be some people that would just not know any better and send them $ or free stuff. That's weird that they have your website listed if it isn't your host or designed your site. I googled the site and scam and did see some complaints but not referring to what your issue is. I suppose you could contact them and tell them to take it down, but then they would have your email address, and that could cause more problems for you. 

[VintageLaneJewelry]

Yeah, I have been debating, I may just let it go. Yesterday was a weird day with both happening. I appreciate your help. thank you for taking the time to look into it!

[frighten]

@VintageLaneJewelry no problem. i hope nothing more comes of it. 

[JJJewellerySupplies]

I often receive messages like that purportedly from Amazon but since I don't sell there anymore I just mark as spam.   I get all sorts - including regular emails asking me to log in to a Canadian Bank Account (I'm in the UK).  There are many Paypal ones too.  You should never click on any links in an email.