I really like your shop, your soaps are delectable, but the issue may lie with the disclaimer at the bottom of the page. "That safety has not been tested" is very scary.
"DISCLAIMER: The safety of this product has not been determined. None of my bath and beauty products are intended to cure, treat or prevent any disease or skin condition. Please consult your physician before using products that contain fragrance oil, essential oil, sugar or salt."
You might consider changing the wording. Something along the lines of "while I use standard soap making products and top quality essential oils, allergic reactions can occur in rare cases, and essential oils are not for everyone (for example, they should not be used during pregnancy.) Consult your physician if you are unsure before using any product that contains fragrance oils, essential oils, sugar or salt. Also, please note that none of my bath and beauty products are intended to cure, treat or prevent any disease or skin condition. They are a small decorative and fragrant luxury, and any other benefits from the essential oils are just a bonus."
I would also omit the word disclaimer, and add information about your shipping policies.
"Soaps that are ready made will ship in x many day, via x postal service. Please allow x amount of time for custom orders, depending on workload and scope of work"
One last thing, and I really hate to be the bearer of bad news, but your pokeballs violate etsy rules about trademarked merchandise. It is illegal for you to sell copyrighted merchandise unless you have a license from Nintendo. Etsy has been cracking down on this pretty hard, and it can get your shop shut down. Not to mention other legal repercussions. Disney recently had a shop shut down and had all of the owner's assets frozen as they worked at recouping what is theirs.
Keep up the beautiful work on the soaps, and if you really want to keep the pokeballs, I would give them a different name and remove the Nintendo name from the listing (it makes it really easy for them to find you)
Goof lick :)