wrong stats

I was at 100% for shipping and tracking and I shipped a order yesterday and now it says missing tracking on 1 order....not true!Always add tracking and I have screne shots of that!What is going on?I do not get labels from Etsy and never have,we take the packages to the post office because they are large and we pay for it there....that should not even be a issue as long as the tracking is entered and it always is 100% of the time!

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Re: wrong stats

@WoodAndDustDesigns: Make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Has the package been scanned? Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status.

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