GypsyandBling
Inspiration Seeker

videos

I sold a pair of earrings and I went to renew and noticed I have videos in my listings that are not mine. They appear to be other shops videos. Has anyone had this problem? I'm in panic mode as to what to do, cant find a real person on etsy to speak with.

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NanaLetha
Inspiration Maker

Re: videos

Are they videos of your listings?

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Re: videos

No, one was someone scrolling through a phone (not my phone or hands) the other appeared to be a video of “someone’s” listing of a candle. These 2 videos were there instead of my videos. 

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Re: videos

 
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