I sold a pair of earrings and I went to renew and noticed I have videos in my listings that are not mine. They appear to be other shops videos. Has anyone had this problem? I'm in panic mode as to what to do, cant find a real person on etsy to speak with.
Are they videos of your listings?
No, one was someone scrolling through a phone (not my phone or hands) the other appeared to be a video of “someone’s” listing of a candle. These 2 videos were there instead of my videos.