variations glitch on mobile devices?

A customer just emailed me because she can't select a size for a cuff she want to purchase.

I checked to see what the problem is, and what i found is that I can see sizes in my listings when i use my computer, but both my iPhone and iPad show blanks where options should be.

I don't think this is something i can fix, since it seems to not be my listings that are troublesome, so I hope Etsy knows about this glitch and can fix it quickly!

Thanks!

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
4 Replies
NanaLetha
Community Maker

Re: variations glitch on mobile devices?

I can see size selection using my iPad.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: variations glitch on mobile devices?

hmmm

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: variations glitch on mobile devices?

Perhaps this is another one of those glitches that only affects certain browser (version) / operating system combinations.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: variations glitch on mobile devices?

could be, or possibly carrier related? ... interestingly, i checked the etsy app rather than the sell on etsy app, and there i can see sizes just fine.

so I am stumped.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.