vacation mode problem

[BLCWallArt]

Hello, my account has been put on holiday mode like every month and it usually falls on Saturday and I don't receive any e-mails, it says on my account; This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document), what should I do, I sent all my documents, I would be glad if you give me an idea, thank you.

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.