tech issue - shipped order early - star status shows was not shipped

tech issue - shipped order early - star status shows was not shipped

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NanaLetha
Inspiration Maker

Re: tech issue - shipped order early - star status shows was not shipped

Did you use an Etsy label?

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Re: tech issue - shipped order early - star status shows was not shipped

yes shipping was purchased through etsy,.  I shipped it the same day as the order was placed. Normally I ship within 24hrs of order being placed. 

Not sure why I would be penalized for shipping early? 

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Re: tech issue - shipped order early - star status shows was not shipped

If not done automatically, did you enter tracking number when shipped?

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Re: tech issue - shipped order early - star status shows was not shipped

It was auto I ordered shipping through etsy

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Re: tech issue - shipped order early - star status shows was not shipped

when you mark complete, you have to enter the correct shipper, and tracking number, by the latest dispatch date

and remove all healing and metaphysical claims

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Re: tech issue - shipped order early - star status shows was not shipped

Shipping was purchased through etsy,.

 

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Re: tech issue - shipped order early - star status shows was not shipped

You only say it shipped early. Has the due date passed yet? Even if you shipped early, it doesn't update until it's due. 

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Re: tech issue - shipped order early - star status shows was not shipped

shipped it same day that it was ordered,. my standard shipping time is 1 day,. 

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Re: tech issue - shipped order early - star status shows was not shipped

You still didn't answer the question. 

I don't understand what you mean by "my standard shipping time is 1 day". 

Do you mean you have a 1 day processing? 

Do you mean that you normally ship within 1 day, regardless of your processing time? 

When was the order due to ship by?

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Re: tech issue - shipped order early - star status shows was not shipped

I have 1 day processing time,. This specific order was processed sooner,. / processed same day as order,.  not sure there is answer / solution,. Etsy said to post tech issue here,. 

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Re: tech issue - shipped order early - star status shows was not shipped

@ElestialJewelry: It appears that often an order is not counted until after the scheduled ship by date regardless of when you actually shipped.

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