still i cant send a message

[FireSolitaires]

it's almost one 1month still can't send a message.

[TheWestcountryWitch]

If you were sending too many duplicate messages, etsy will have paused your ability to send messages. 

Are you getting the message of "Bummer, your messages have been temporarily disabled". 

Have you opened a support ticket to contact etsy support?

[FireSolitaires]

CAN U GUIDE ME HOW TO DO?

[LynnsLittleShop]

At the top of this page is a help button. You want to pick a topic on messages and at the bottom there should be something like, did this help you or answer your question. Click on no and once you send a request for help, stick with the same one, replying I need more help, as you can sometimes get what sounds like a canned reply. Keep asking for more help until you get an actual person.

[BagmakerSupply]

@FireSolitaires: If you are getting the "Bummer, your messages have been temporarily disabled" advisory generally it is because the system has detected that your account has been sending unsolicited non-transactional messages. While you are waiting for Etsy to reactivate your messaging you may want to read the "Dos and Don'ts of Communicating With Customers" https://www.etsy.com/seller-handbook/article/26590492608

Follow the instructions from @LynnsLittleShop to contact Etsy customer service.

[VintageBrushstrokes]

Hey all,

I have the same problem without ever having sent out any messages to anyone. I tried to reach the customer service via chat and via mail, to no avail. It's been months now...

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