Badges are only awarded on the 1st of the month. The stats showing on your dashboard right now are for the badge awarded on April 1st. You need to look at the last period for the current star.
Yes, I Know, I had 100% message respons rate before March 1st... The Etsy customer support confirmed this and said the badge should appear within a few days, but it's already been 11 days, and I’m wondering why this is working so poorly?!
