KenshinSTL
Inspiration Seeker

sim card blocked

Hello everyone!

Since I changed operators, I cannot receive the confirmation code that should be sent to my phone when I log in to my Etsy account. What should I do in this case?

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PrimFun
Community Maker

Re: sim card blocked

Use one of the back up codes that you ought to have printed out when setting up 2Fa

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NanaLetha
Inspiration Maker

Re: sim card blocked

@KenshinSTL  use one of the backup codes you received when signing up for 2FA.

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Re: sim card blocked

when you set up 2FA, etsy gave you 10 backup codes to use in this situation

you should have saved them somewhere safe, use one of those

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