I am in Australia and can not get shipping labels. Failed to purchase keeps coming up, can this be resolved please?
I'm also having this issue, for USPS shipping
Me too, this time for Canada Post.
I am also from Australia and trying to purchase postage labels to America however it keeps failing. I have contacted support and they're not assisting, they just give me links to their FAQ.
Hi,
I am also in Australia and get the same “shipping label failed to purchase” for orders for Australia and Canada. I hope Etsy fixes it soon
Same, having the error saying Failed to Purchase for the shipping labels for mails going within domestic Australia, USA and Canada. Hoping it's just a platform glitch.
Unable to produce shipping labels - domestic or international via Etsy for auspost.
anyone else having this issue?
Are you doing this via the AusPost website? What issues are you encountering? Any error messages?
From Etsy, just get the standard - label not created / failed message - have contacted support but as usual they just say "try again later"
From Etsy, just get the standard - label not created / failed message - have contacted support but as usual they just say "try again later"
@LostMiniatures Check your Finances > Payment account to make sure they haven't charged you even though the error message says label wasn't created. I've had that happen in the past.
I don't anymore use Etsy's labels for Australia Post but hopefully someone who does will reply to you soon.
Yes still no luck!
I’m trying to purchase shipping labels now for posting within Australia and to Canada and am also getting the failure message. I hope it is fixed soon
I cant purchase from Australia to United States, this is taking days to fix
I got a confirmation via chat with an agent, they are working on it as a priority. I am also affected
Same issue for USPS shipping