seller's email?

[Zooify]

Hi, I got this message on Etsy messanger, does anyone know whats wrong? 

Hello, I am very interested in your product and would like to buy it. I clicked the "Buy Now" button at checkout to purchase your item via Etsy Shipping, but it asks for the seller's email to complete the purchase. Can you please give me your email so I can pay

Regards

Thomas

[ChillwolfArt]

DO NOT CLICK, Thomas; it's a SCAM!  Mark as SPAM.  Etsy is being bombarded with these idiots; new Sellers as well as seasoned ones.  And I'm sorry you were hit with this.  There is an Announcement re: Scams at the top of the Forum.  As well as a link to it in your Seller's Dashboard.

Stay safe!

[ThePurplePuppy]

It's a SCAM. Once you send the email they email you a fake Etsy page and try to convince you they are Etsy and ask for your financials.

Just put the message in spam and ignore. Etsy already knows about this as they have hit hundreds of sellers with the same. They usually go for new sellers thinking you do not how Etsy works..

When you get an order you will get a notice on your order page with all the details. You do nothing as for a payment is concerned--Etsy has cleared the payment before you even get the order.

[OwlAlwaysKnit]

Check this post for other scams to be aware of

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[bradgoodell]

SCAM.

[TimeSpanTreasures]

There is nothing wrong. This person is a liar, trying to cheat you.

There are scammers targeting sellers everyday, asking for emails, saying that they cannot purchase,  trying to get their info to steal, trying to get access to their computers.

[Former_Member]

Hola amigo,

A mí me han enviado nada menos que 12 solicitudes de lo mismo. Quieren un email para acceder al pago de un producto que les interesa mucho. Como es un mensaje nuevo, no puedo dejar de contestarlo porque es fundamental para que te nombren "vendedor estrella" por lo que les contesto con un mensaje automático de bienvenida y posteriormente les pongo en Spam. Funciona porque ya no me molestan.

Pensé que Etsy era una plataforma segura pero para los maleantes no hay nada que se les resista. Hay que tener cuidado!

Un saludo.

[TimeSpanTreasures]

@Former_Member 

You do not have to answer them at all- mark as spam, and it will not count against you for star seller.

[dippeldiundscribble]

For Star Seller, you do not have to reply to spam messages. Marking them as spam counts as a reply.

[taschekats]

I have five of these in 8 days of reopening my shop.

The latest was wanting to buy my item and asking me to get an $500.00 gift card to go along with the item. 

Marked as Spam but they keep messaging different scenarios.... DO NOT REPLY MARK AS SPAM

[DabsDirect]

I just got the same message, thank you for the heads up. I just replied asking what listing they were having a problem with, let’s see if they respond. 

[ThePurplePuppy]

@DabsDirect 

They will respond for sure==they now know they have a"live" shop.

The next step will be to send you a fake Etsy page with links to click where they ask for your financial information. DO NOT CLICK--Do NOT respond . Just send those things to spam, if they come thru your email set your email to block them.

[UrbanAttiresStudioCo]

i also got the message like this today

[ModJose · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

Since this thread is indeed a bit older and the rest of the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.