I renewed 8 listings on 11/25/22. I have been charged for them in my finances account, but they don't appear in my listings on the white and orange sell on etsy app. They do show on computer. Any thoughts?
The app is often glitchy.
I eventually found them. They were at the tail end of my listings. Why are they there and why didn't they move to the front, as they usually do? Maybe it has something to do with how I renewed them. Usually I renew before they expire, but these 8 I missed, and they did expire. When I renewed them, I missed that somehow they were now set to automatically renew at 4 months. When I realized this, I went in and changed each one to renew "manually". Did this cause something to happen, where they didn't go to the beginning of my shop?
@JanetsCrafts: This issue (and many others) all seem to be related to how and when the Etsy Apps synchronize or don't - that is why it sometimes works to log out and then log back in or delete and reinstall the app. These actions appear to force the app to get fresh data.
Try to use the new sellers app. The purple one. Chances are your listings are where they should be. ETSY is phasing out the orange one. It is very glitchy.